About the Organisation

Rapido is India’s largest bike taxi player focused on solving the first and last mile connectivity problem for India. The primary focus is mobility and changing all facets of mobility across India.

We believe that 2 Wheeler are the right mode of transport for developing countries like India and have much more scope than 4 wheelers, which is also reflected in the fact that the number of 2 wheelers is significantly more than the number of 4-wheelers. We have operations in close to 100 cities and are the undisputed market leader in this space.

Growing close to 500% year-on-year, we have ambitious targets set for ourselves in the future as well.

About the Opportunity

  • Your role will require you to take on complex tasks and transform them into intuitive accessible and easy-to-use designs. You will be onboard with a team of Designers, Researchers and Engineers.
  • From creating user flows and wireframes to building user interface mockups and prototypes, we are sure this role will see your best potential.
  • At each stage, you will anticipate what our users need, advocate for them and ensure that the final product surprises and delights them.

Join our WhatsApp and Telegram groups to stay updated with all opportunities!

What is in it for you?

  • An opportunity to be mentored by one of the top Product teams in the country.
  • Opportunity to work with multi-disciplinary product teams.
  • Opportunity to work with the best minds and learn from the leaders who have built Rapido.
  • No boundaries and no white-topping setup – there is a lot of freedom to explore and expand your horizons of what you want to do in your career.
  • Fast-paced and high-energy teams with a passion for value-oriented tech.
  • Witness hyper-growth at a scale that you only get to read or hear about in the news.
  • Access to end-users (captains).
  • You get to define your roadmap.

Experience & Duration

  • Experience: 07 Months -1+Years UXR / User Research Experience 
  • Internship Tenure: 06 Months 

Responsibilities:

  • Perform active competitor analysis and benchmarking.
  • Provide continuous and actionable insights to the product teams regularly on how the UX can be improved by analyzing and summarizing the research insights into actionable guidance.
  • Stay up-to-date on the best UX practices in the industry.
  • Work closely with all supply-side product pods to prioritize and fix end-user problems and feedbacks.
  • Build a beta testing group to help us test out new features and to get continuous feedback from the Captains on issues, improvements, and opportunities.
  • You will be responsible for recruiting these beta users and keeping them engaged throughout their lifecycle.
  • Work with product teams on validating the initial hypothesis, running experiments, surveys, and workshops with Captains.
  • Monitor the pulse of the gig-economy, and the mobility-tech industry.
  • Experience of Conducting User research
  • Communication Design and Delivery
  • Structured Thinking and Clear Communication
  • Communication Design and Delivery
  • Articulation of thoughts
  • Design communication and presentations as per the type of stakeholder
  • Effective Presentations, documentation and communication.

How to Apply

Join our WhatsApp and Telegram groups to stay updated with all opportunities!

Engineering, Internships