Titan Company Limited invites applications for the Product Support Internship at Titan.
About Titan
Titan Company Limited is an Indian luxury products company that mainly manufactures fashion accessories such as jewelry, watches, and eyewear.
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About the Internship
- Communicate with customers in a friendly and professional manner and help them resolve any problems faced when using the product
- Provide Omnichannel support over chat, email, phone and social media
- Help fix any bugs that crop up in the product and contribute to the feature documentation
- Work with our development team and suggest updates and features to continuously improve the customer experience
- Ensuring speedy resolution of customer issues while maintaining high customer satisfaction
- Participate in the product planning process to ensure that features requested by customers are prioritized and implemented
- Strive to deliver a WOW! effect for our customers, to further enhance their perception of our product and company
- Flexibility of working in shifts.
Qualifications
- B.Tech/BE/BSc(IT) – (2022-21) Graduates
- You are extremely passionate about technology – and can’t live without your smartphone!
- You are well-versed with, and highly interested in, Internet and mobile communication
- A natural inclination to being curious, someone who is Research-driven and good researching skills on the internet.
- Good to have front end coding skills (Javascript) for customizing our Help Center and an understanding APIs and webhooks
- You have excellent written skills, and can explain concepts through clear and accurate writing
- You have a way with people, and particularly good explanation skills
- You think the Team’s victory is worth more than individual heroics
- Ability to complete large volumes of work quickly and independently with a high level of drive, initiative and self-motivation
- Most of all, you enjoy working in a fast-paced and dynamic environment full of young, overachieving tech enthusiasts
How to Apply?
Interested applicants can apply for the internship through this link.
Location
- Mumbai
- Bengaluru
Click here to view the official notification for the Product Support Internship at Titan.
Join our WhatsApp and Telegram groups to stay updated with all opportunities!
