About IDFC First Bank:

IDFC First Bank is an Indian private sector bank formed by the merger of the banking arm of Infrastructure Development Finance Company and Capital First, an Indian non-bank financial institution.

IDFC First Bank off Campus 2023:

Company NameIDFC First Bank
Post NameSenior Specialist
Salaryup to ₹6 LPA*
Job LocationHyderabad(Work From Home)

Roles and Responsibilities:

  • Gather requirements, design flows and write final content for Voice bots, virtual assistants, chatbots, IVT and omni-channel conversational interfaces.
  • Research and analyze intents and associated customer journeys.
  • Work directly with cross functional team to build and iterate on the designs.
  • Design end-to-end conversational interactions, including what can go wrong, and how.
  • Analyze dialogues and user interaction with live bot/assistants and make recommendations for improving user experience.
  • Play a pivotal and creative role in designing conversations and understand the values of human emotions.

IDFC First Bank off Campus Eligibility Criteria:

  • Bachelor’s degree from any stream.

Preferred Skill:

  • Analytical and problem solving skills
  • Organization and time management skills
  • Communication skills to interact and present findings to team members
  • Attention to detail and follow through skills
  • Ability to work independently and as part of a team

Important Links:

Official Notification & Application of the RecruitmentCLICK HERE
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