Role Overview:
As an Omni Sport Leader, your mission is to ensure every customer leaves our stores not just satisfied, but truly delighted. From extending a warm and professional greeting to facilitating a seamless payment process, your ultimate goal is to consistently deliver a 5-star shopping experience.
Decathlon is dedicated to nurturing its team members’ growth, offering ample opportunities for those who aspire to build lasting careers within the organization.
Your Responsibilities:
1. Providing Outstanding Customer Experience
- Welcome, engage, and interact with customers to deeply understand their needs.
- Utilize omnichannel platforms to present and offer products and services tailored to customer requirements.
- When customers are physically present in-store, assist them in exploring extended choices through digital avenues.
- Maintain thorough familiarity with Decathlon’s products, services, and promotions across all available channels.
- Ensure exceptional offers, displays, and availability for your designated sport.
2. Ensuring Safety and Quality
- Prioritize the safety of customers and teammates within the store premises, including product handling, stock storage, and data security.
- Select the most suitable product and services offers to meet user preferences.
- Accurately forecast business needs based on seasonality and trends, ensuring optimal stock levels.
- Implement captivating visual merchandising strategies for an immersive shopping experience.
- Master the tools required to deliver the finest offers, displays, and availability to users.
3. Enhancing Your Sport and Market Share
- Take ownership of your designated sport, driving its growth and market influence.
- Serve as a sports ambassador, fostering a vibrant sports community that encourages user participation within your catchment.
- Collaborate with strategic partners to facilitate customer engagement through sports-related events, workshops, and play areas.
- Utilize data insights from omnichannel sources to make informed decisions benefiting customers.
- Contribute to environmental preservation through site management and sustainable practices (eco-mobility, waste management).
4. Promoting Sustainability
- Drive sales of eco-designed products.
- Elevate the share of circular sales, embracing concepts like buyback and various services.
- Minimize emissions and waste generation within your designated site.
How to Apply?
- CLICK HERE to Visit the official website and apply!
- CLICK HERE to Join Opportunity Cell Groups to receive updates on various opportunities!
- Book our Career Counseling & Mentoring Services to Increase your Selection Chances,BOOK NOW!
At Decathlon, the role of an Omni Sport Leader offers an exciting avenue to not only champion a sport but also drive customer delight and sustainable practices. If you’re ready to combine your passion for sports with customer satisfaction and environmental responsibility, we encourage you to apply and be part of our dynamic team.
