About Taboola
Taboola is a leading discovery platform that helps publishers and advertisers reach audiences around the world. Founded in 2007, Taboola has grown to become a trusted partner to thousands of publishers and brands, including The New York Times, USA Today, and NBC News.
Responsibilities of the Intern:
- Debug issues related to Taboola’s world-class products for its customers being the first point of contact
- Deliver high quality support services while understanding the customer’s requirement and meeting SLA’s
- Deal with technically complex scenarios
- Raise consultations to relevant channels for issues, queries and resolving or providing much needed attention to the issues reported
- Identify errors through QA and fixing them through technical debugging. Troubleshoot technical issues and escalate issues internally as needed
- Collaborate and coordinate like a pro with different team members, tech/team leads for continuous knowledge enhancement
- Take end to end ownership and accountability of assigned tasks to ensure quality delivery and experience
- Work on feedback from business, management and team members to bring needed changes to effectively deliver value to our business
- Focus on PS principles (Be an expert, Client Centric, Specialisation and Globalization) and values in every interaction
- Strong multitasking, prioritization skills, and attention to detail
Requirements:
- The internship duration will be of 6 months, and after successful completion of internship, you could be offered a full time role (subject to performance)
- You have recently completed BCA / BSC in computer science / IT
- You have strong communication skills in English and are comfortable to communicate via various channels including email, chat and phone
- Are able to work from our Gurgaon office location
- Have knowledge of CSS and / or HTML web technologies, CSS, JS, API and SQL
- You have a basic understanding of browser based development tools and SEO
- Are a fast learner with the ability to grasp new technologies quickly
- Are able to work in a rotational shift pattern that includes night shifts and weekends
- You can commit to a 6-month internship programme and have an interest in continuing your career with Taboola post-internship, if offered the position
How to Apply
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