Infosys, a global leader in next-generation digital services and consulting is inviting applications for Technical Process Executive.

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 250k employees. From a capital of US$250, we have grown to become a US$13.56 billion (Q4 FY21 revenues) company with a market capitalization of approximately US$79.74 billion.

Infosys Recruitment 2023:

Company NameInfosys 
Post NameTechnical Process Executive
Salaryup to ₹3 LPA*
Job Location Bangalore

🚨Work from home -Tech Mahindra Recruitment 2023 

Job Responsibilities:

  • Excellent communication skills – CEFR :: B1, C1, C2.
  • Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
  • Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
  • Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
  • Knowledge of Incident Management lifecycle.
  • Aware of current role SLA and Metrics handled.
  • Talents should be based out of Bangalore or Pune. 
  • Work from Office is mandatory, No option of hybrid and WFH.
  • 24*7 Shifts is mandatory.

Eligibility Criteria

  • Any Graduate from any stream

Preferred skill:

  • Excellent verbal and written communication skills
  • Ability to effectively articulate technical challenges and solutions

How to Apply

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