Infosys Mass Hiring 2023 | Technical Process Executive | Any Graduate:Apply Now!

Infosys, a global leader in next-generation digital services and consulting is inviting applications for Technical Process Executive.

About Infosys:

Infosys is a global leader in next-generation digital services and consulting. Established in 1981, Infosys is a NYSE listed global consulting and IT services company with more than 250k employees. From a capital of US$250, we have grown to become a US$13.56 billion (Q4 FY21 revenues) company with a market capitalization of approximately US$79.74 billion.

Infosys Recruitment 2023:

🚨Work from home -Tech Mahindra Recruitment 2023 

Job Responsibilities:

• Excellent communication skills – CEFR :: B1, C1, C2.
• Work experience on Service Desk with good knowledge on VPN, O365, remote support, active directory, troubleshooting – printer issues, Bit locker, MS teams, BIOS
• Experience on Service now, Remedy, Control M or similar ticketing tool with knowledge of ticket priority, severity.
• Knowledge on Service requests and incidents and should be able to communicate difference between Service Requests and Incident.
• Knowledge of Incident Management lifecycle.
• Aware of current role SLA and Metrics handled.
• Talents should be based out of Bangalore or Pune. 
• Work from Office is mandatory, No option of hybrid and WFH.
• 24*7 Shifts is mandatory.

Eligibility Criteria

• Any Graduate from any stream

Preferred skill:

• Excellent verbal and written communication skills
• Ability to effectively articulate technical challenges and solutions

How to Apply