About the Organization:

Infosys BPM, the business process management subsidiary of Infosys, was set up in April 2002. Infosys BPM provides integrated outsourcing and transformation services. It is headquartered in Bengaluru, India.

About the Opportunity:

  • Job Position: Voice Process
  • Location: Bangalore/ Pune
  • Job Type: Full time
  • Experience: 0 – 2 Years
  • Qualification: BE/ B.Tech/ BCA/ MCA/ MSc/ BSc
  • Batch: 2018/ 2019/ 2020/ 2021/ 2022
  • Salary: 3.4 LPA to 7.2 LPA (Expected)

Looking for similar opportunities, join Opportunity Cell on WhatsApp or Telegram here.

Walk-In Interview details:

  • Interview Date: 9th, 12th, 16th, 19th,23rd & 26th September 2022 (All Friday’s & Mondays )
  • Time: 10 AM till 12.30 PM
  • Interview Venue: Bangalore Focus Tower Venue:: Infosys BPM Ltd , Focus Tower Plot No.25 and 23, Konappana Agrahara Village, Begur Hobli, Electronics City, Bengaluru, Karnataka 560100

Job Responsibilities:

  • Knowledge of resolving queries utilizing voice skill on any of VPN, Drivers, O365, driver installations, Active directory
  • Excellent communication skills to attend/resolve client issues on calls/chat/mail.
  • knowledge in using ticketing tools such as Service now, Remedy, control M will be added advantage
  • Productivity applications like Microsoft office tools.
  • Open to work in 24*7 and work from office environment
  • Analytical problem solvers who will understand issues and to resolve customer issues
  • Problem solving skills and quick thinking to own & resolve customers’ issues independently, thoroughly & efficiently

Things to keep in mind as you enter the campus:

  • Keep your double dose vaccination certificate handy while entering campus. There will be random checks at the gate by the Security team
  • You need to produce valid negative RT-PCR report (72 hours) in case of single vaccination or if they have travelled between states despite being dual vaccinated
  • Please wear masks, & follow Covid protocols
  • Carry 2 Copies of print out your updated resume.
  • Carry any 2 photo Identity proof (PAN Card/Driving License/Voters ID card/Passport).
  • All original education documents needs to be available for verification. (10th, 12th, Graduation(Sem Wise Marksheet, CMM. Provisional and Original Degree)

How to Apply?

Looking for similar opportunities, join Opportunity Cell on WhatsApp or Telegram here.

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