About Emerson:
Emerson Electric Co. is an American multinational corporation headquartered in Ferguson, Missouri. The Fortune 500 company manufactures products and provides engineering services for industrial, commercial, and consumer markets. Emerson has approximately 86,700 employees and 170 manufacturing locations.
Emerson Recruitment 2022:
| Company Name | Emerson |
| Post Name | Diploma trainee |
| Salary | ₹ 1.75 LPA* |
| Experience | 0-2 yr |
| Job Location | Chengalpattu, Chennai |
| Batch | 2021/2020 |
Looking for similar opportunities, join Opportunity Cell on WhatsApp or Telegram here.
Job Responsibilities:
- Respond to requests for technical assistance by following prescribed procedures.
- Research reported incidents using available information sources and tools. Diagnose, triage and resolve hardware, software, applications or basic network-related issues.
- Log all contacts and document all the activities and results accurately and completely within the incident management tool.
- Assign unresolved tickets to the appropriate support team.
- Proactively monitor, follow up and expedite the resolution of assigned and pending tickets.
- Identify and escalate tickets requiring urgent attention and action.
- Stay current with system information, changes and updates.
- Adhere to work schedules, attendance and leave policies.
Eligibility Criteria:
- Diploma in Mechanical Engineering.
- 2020/2021 passed out batch.
- As per industrial norms (Food facility + Attendance bonus available).
Preferred Skill:
- Willingness to work in a 24*7 environment on rotational shifts.
- Ability to think clearly, analyze the problem and take necessary steps to fix the issue
- Communication (Oral/Written)
- Customer Service & Support
- Problem Solving/DecisionMaking
- Demonstrates analytical and problem-solving skills.
- Creative.
- Good written and verbal communication skills; mastery in English and local language.
How to Apply
- Interested candidates kindly share your updated resume to [email protected]
Looking for similar opportunities, join Opportunity Cell on WhatsApp or Telegram here.
