About the Organization
Boston Consulting Group partners with leaders in business and society to tackle their most important challenges and capture their greatest opportunities. BCG was the pioneer in business strategy when it was founded in 1963.
What You’ll Do
- As a Junior Specialist within the Digital Workplace, Knowledge Management & Product Enablement (WKE) team, you will form an integral part of improving BCG’s knowledge base.
- Your primary focus will be general Knowledge Curation activities, such as identifying, extracting and sanitizing meaningful content across various document repositories and sharing it back with the broader BCG community.
- While supporting your Content Manager, you will contribute to multiple activities and initiatives while providing exceptional customer service to Topic, Cases and Practice Areas teams.
- You will thrive in a learning-rich, fast-paced, deadline-oriented environment that is customer-focused and participate in basic coaching and mentoring of more junior team members.
- You will be a good problem solver and will work well independently as well as in a collaborative team environment.
- Working closely with senior team members, you will contribute to multiple activities and initiatives while providing exceptional customer service to Topic, Case and Practice Areas teams.
- You will thrive in a learning-rich, fast-paced, deadline-oriented environment that is customer-focused and participate in basic coaching and mentoring of more junior team members.
- You will be a good problem solver and will work well independently as well as in a collaborative team environment.
- The Global Advantage practice’s objective is to help clients achieve global competitive advantage by leveraging opportunities and threats arising in and from Emerging Markets (EMs). We support “incumbents” from developed economies and “challengers” from EMs. We have been working with and through our industry and functional practices and client teams to develop a suite of capabilities to support clients at different stages of their globalization development
YOU’RE GOOD AT
- Understanding Knowledge Management (KM) concepts & comprehension of KM as an area of work
- Capturing content from high-impact cases in BCG’s Global Advantage Practice Area, under supervision of the Content Manager (Team Lead) and KT and in close collaboration with the case teams
- Working with Content manager to timely identify PA knowledge gaps on BCG’s intranet to fill it with targeted case curation
- Achieving PA’s Content quality with Content Manger to make sure knowledge IP is relevant to PA’s with fast changing commercial priorities & searchable on intranet
- Conducting sanitization services to provide high quality of work with successful response rates from case teams while meeting high BCG confidentiality standards
- Working in a well-organized, self-starting fashion with good prioritization skills and the ability to work autonomously and as part of a global team
- Adapting per stakeholder requirements with excellent process and planning skills – strong follow through and accountability essential
- Cross-team projects, fostering collaboration and innovation in the job to improve processes/projects
- Building relationships with assigned PA, supports on providing specific services and drafts basic reports on KM Activity
- Reviewing project objectives with Team Manager and proactively suggesting most appropriate and timely approach
- Raising and helping resolve process related issues as they arise
- Proactively solving recurring and familiar problems. Ability to discern complexity of problems and solicit solutions accordingly
- Developing relationships with own team/Practice/Function and can provide support to teams
- Working with Specialists/Sr Specialist in the team/PA to develop stronger understanding and provide specific support services
You Bring (experience & Qualifications)
- University degree with demonstrated high academic achievement
- 0-2 years of general knowledge/content management and/or research experience (e.g., within a professional services firm, academia, government, etc.)
- Good business knowledge and proficiency with research techniques/approaches
- Knowledge of relevant sector/ topic will be an advantage.
- Fluency in English; Excellent business writing skills
- Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment
How to Apply
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