About PowerSchool:

PowerSchool provides innovative, K-12 education technology software fueling better school management, student growth, and family engagement.

PowerSchool Recruitment 2022:

Company NamePowerSchool 
Post NameAssociate Technical Support Engineer
Salary5.6 LPA*
Experience0-1 year
Job LocationBengaluru

Join our WhatsApp and Telegram groups to stay updated with all opportunities!

Job Description:

  • Implement employee surveys and questionnaires; help HRBP’s in analysis and action planning based on survey results.
  • Responsible for onboarding and partnering with the recruitment team in hiring associates based on business forecasts.
  • Partner with business leaders and other support functions to maintain a highly motivated and engaged workforce
  • Implement new policies, procedures, and programs in support of Business
  • Be the first point of contact for all employee grievances and partner with the HR Business Partner in conducting necessary investigations.
  • Provide MIS support for Attrition analysis, includes- analyzing Exit interviews, observing trends and highlighting important aspects, preparing and publishing dashboards
  • Drive engagement initiatives like – New hire Buddy/ mentoring program, Voice of Employee, Round tables and Brown Bag session and R&Rs
  • Partner with HRBPs to drive Career pathing sessions/ initiatives
  • Support the L&D team in conducting a training needs assessment for employees across levels
  • Responsible for conducting regular vendor audits to ensure labor compliance.
  • Responsible for statutory compliance

Eligibility Criteria:

  • B.Tech/BE Graduate.
  • 0-2 years’ prior experience in a technical support role.
  • Hands Experience in SQL Database (MS SQL) is preferred.
  • Experience with ETL is preferred.

Preferred skill:

  • Aqua data studio knowledge for MS SQL is a plus
  • Proficient in Microsoft Office suite
  • Salesforce experience preferred
  • Prior CRM experience preferred
  • Strong attention to detail and time management
  • Strong customer service and conflict resolution skills
  • Ability to handle a heavy workload and multiple projects with frequent interruptions and schedule changes
  • Strong oral and written communication skills
  • Associate’s degree or equivalent work experience

How to Apply:

Join our WhatsApp and Telegram groups to stay updated with all opportunities!