About the Organisation
Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.
About the Opportunity
| Company Name | Amazon |
| Post Name | Virtual Technical Support |
| Salary | up to ₹30K / Month* |
| Experience | Fresher/Experienced |
| Job Location | Work From Home |
Eligibility Criteria
- Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
- Shifts: Rotational
- Benefits: NSA, OT, ZETA and Internet Reimbursement
About the Job Role
- It is a ‘Work from Home’ model for India D2 VTS which deals with Devices & Digital content.
- VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
- It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality.
Preferred skill:
- Action oriented, self-disciplined and organized
- Effective time management skills and ability to prioritize work time to ensure productivity anddepartment standards
- Ability to communicate clearly with both internal and external customers
- Good comprehension skills – ability to clearly understand and address customer issues appropriately
- Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
- Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
- Good typing skills
- Well versed with different features of smart devices and application
- Knowledge about Amazon Devices & Digital content
- Should be flexible to work in shifts.
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