About the Organisation

Amazon.com, Inc. is an American multinational technology company focusing on e-commerce, cloud computing, online advertising, digital streaming, and artificial intelligence.

About the Opportunity

Company NameAmazon
Post NameVirtual Technical Support
Salaryup to ₹30K / Month*
ExperienceFresher/Experienced
Job LocationWork From Home

Eligibility Criteria

  • Minimum qualification is 10 + 2. Any graduate/ PG is eligible to apply
  • Shifts: Rotational
  • Benefits: NSA, OT, ZETA and Internet Reimbursement

About the Job Role

  • It is a ‘Work from Home’ model for India D2 VTS which deals with Devices & Digital content.
  • VTS associates are expected to work from a home location approved by Amazon for all scheduled hours.
  • It is the responsibility of the associates to ensure uninterrupted internet connectivity and ‘work-like’ environment at home location so that associates can deliver their best in terms of productivity and quality. 

Preferred skill:

  • Action oriented, self-disciplined and organized
  • Effective time management skills and ability to prioritize work time to ensure productivity anddepartment standards
  • Ability to communicate clearly with both internal and external customers
  • Good comprehension skills – ability to clearly understand and address customer issues appropriately
  • Good composition skills – ability to compose grammatically correct, concise, and accurate written responses
  • Ability to use a desktop/Laptop computer system, Familiarity with Windows 7, Microsoft Outlook, and Internet Explorer
  • Good typing skills
  • Well versed with different features of smart devices and application
  • Knowledge about Amazon Devices & Digital content
  • Should be flexible to work in shifts.

How to Apply:

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