About Standard Chartered:

Standard Chartered, a British multinational bank with operations in consumer, corporate and institutional banking, and treasury services. Despite being headquartered in the United Kingdom, it does not conduct retail banking in the UK, and around 90% of its profits come from Asia, Africa, and the Middle East.

About the Position: Business Development Manager

  • Job Category: Retail Banking
  • Location: New Delhi, India
  • Schedule: Full-time
  • Employment Status: Permanent
  • Posting Date: August 08, 2023, 11:13:48 AM
  • Application Deadline: August 23, 2023, 4:29:00 AM

Job Summary:

Are you a results-oriented, customer-focused individual with a passion for sales and relationship-building? We are seeking a Business Development Manager for our Business Clients division to drive growth and deepen customer relationships. This role requires proactive selling, meeting sales targets, and providing exceptional customer experiences.

Responsibilities:

Business Drivers:

  • Achieve personal sales targets through customer-focused needs-based selling.
  • Focus on acquiring new High-Value Segment (HVS) customer relationships, addressing their financial needs related to Assets, Liabilities, Insurance, and Investments.
  • Cross-sell a range of products to deepen customer relationships.

Customer Experience:

  • Ensure operational quality by meticulously handling customer applications and documentation.
  • Responsively engage in sales, demonstrating appropriate marketing skills.
  • Strive for zero customer complaints.

Risk Assurance:

  • Diligently conduct Customer Due Diligence (CDD), Monitor List (MLP), and Treating Customers Fairly (TCF).
  • Uphold a zero-tolerance policy towards fraud and mis-selling.
  • Attend training sessions to enhance knowledge and apply it to job functions.
  • Adhere to policies, guidelines, procedures, and local regulatory requirements.

Strategy:

  • Align with country Priority Clients business objectives by adopting a customer-focused, needs-based selling approach.
  • Deepen customer relationships to maximize penetration and value.

Qualifications:

  • Graduate degree; MBA qualification is advantageous.
  • Minimum 1-year sales experience in the Retail Banking Industry, especially in Home Loans, Wealth, and Savings Accounts.
  • Preferred certifications: AMFI, IRDA, and other relevant qualifications.
  • Strong understanding of the selected market and customer segments.
  • Excellent communication and negotiation skills with a proven ability to influence outcomes.
  • Strong interpersonal skills fostering enthusiasm and team spirit.

Technical Competencies:

  • Proficiency in MS Office applications.

How to Apply?

Apply now to embark on a rewarding journey with Standard Chartered and contribute to our mission of creating lasting value for our clients and communities.

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