About the Job
At CoinedOne, we’re at the threshold of our private beta, specially crafted for the dynamic world of busy parents. We believe in a world where technology seamlessly integrates into the lives of our users, making their day-to-day tasks more manageable.
About the Opportunity
We are looking for budding “Product Success Interns” passionate about diving deep into user interactions, understanding their needs, and ensuring that our product resonates with them.
You’ll frequently find yourself asking, “How does this benefit our users?” and “What can we enhance further?”. Our ethos revolves around understanding over assumptions.
You’ll be in the thick of it all, engaging with our Superr Insider Program participants, comprehending their feedback, and actively participating with cross-functional teams. We believe in dismantling traditional silos and fostering a collaborative environment, ensuring the birth of a product that truly resonates.
As a Product Success Intern, your journey will involve diving headfirst into user feedback, unearthing patterns and tendencies, and collaborating to refine our product offerings. Your insights will be the beacon guiding the ship, ensuring we’re always aligned with our user’s needs.
This internship experience promises a comprehensive immersion into the world of user-centric product development. From engaging with users to leveraging the gathered data for product evolution, every day will be a new learning.
What will you be doing?
- User Engagement & Feedback Collection: Engage with the Superr Insider Program participants to gather qualitative and quantitative feedback about their experience.
- Data Analysis: Analyze user behavior and feedback data to identify trends, pain points, and areas of improvement.
- Collaboration: Work closely with the Product Managers and Designers to convey user feedback and participate in brainstorming sessions to ideate potential feature enhancements or changes.
- Documentation: Maintain a comprehensive database of user feedback, product iterations, and any anomalies found during the beta phase.
- User Support: Serve as a point of contact for the beta users, addressing any queries, concerns, or technical issues they may face.
- Product Education: Educate beta users about any new features or changes, ensuring they have a seamless experience.
- Iterative Testing: Assist in iterative testing of new features or modifications made based on feedback.
- Reporting: Regularly report on user feedback, satisfaction levels, and product performance to the senior product team.
- 6-month Internship stipend – INR 15k/ month with a potential for a full-time offer.
- Location: KTIZ (Kerala Technology Innovation Zone), Kalamassery, Kochi, Kerala. (Accommodation facilities are available for outstation candidates near the office)
- Joining Date: Tomorrow 🙂 if possible
What’s in it for you?
Joining CoinedOne means growing alongside passionate product enthusiasts who believe in data-driven decisions. You will not only hone your analytical skills but also gain a comprehensive understanding of how product analytics can drive success.
What can you expect after you apply? You will
- Have a phone conversation with someone on our recruiting team. This will be a high-level discussion about you and a great chance for you to learn more about us.
- Take a challenge sent to you as the next step.
- Meet our Product team based on your challenge performance to discuss your journey and whether our paths align.
- Provide us with some references.
- Speak with a member of our senior leadership team. If you have made it this far, just be yourself, and everything will be fine.