About Genpact 

Genpact is a global professional services provider that makes business transformation real. They drive innovation which is digital-led as well as digitally-enabled operations for their customers and clients that are guided by their experience running thousands of processes primarily for the Global Fortune 500 companies. They think with a dream in digital, design, and solve problems with data and analytics. Combining their expertise in end-to-end operations and their AI-based platform, Genpact Cora, they focus on the details– all 87,000+ of them.

Responsibilities of the Candidate:

  • Make collection calls to customers and handle customer inquiries related to invoices
  • Coordinate with customers to email, fax, or mail invoices as per their requests
  • Identify and rectify unidentified cash and manage the end-to-end cash application process
  • Process cash applications ensuring timely and accurate completion of Daily Receipt Reconciliation (DRR)
  • Follow up on customer/internal disputes and questions, collaborating with different departments to resolve issues
  • Reconcile orders with customer records, validate credits or debits, and initiate collections or refunds when necessary

Requirements:

  • Graduation in Commerce (B.Com)
  • Freshers are eligible to apply
  • Good verbal and written communication skills in English
  • Prior experience in Accounts Receivable/Order to Cash operations

How to Apply

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Jobs, Management