About the Organization:
PhonePe is India’s leading digital payments platform with over 280 million registered users. Using PhonePe, users can send and receive money, recharge mobile, DTH, data cards, pay at stores, make utility payments, buy gold, and make investments.
About the Opportunity:
- Job Position: RTA Analyst
- Location: Bengaluru
- Job Type: Full time
- Experience: 0-2 Years
- Qualification: Any Degree
- Batch: 2019/ 2020/ 2021/ 2022
- Salary: Up to 6 LPA (Expected)
Job Responsibilities:
- Act with integrity & think customer-first in every interaction
- Handle basic PhonePe account and transaction related queries
- Ability to flex between phone & data channels
- Follow specified process guidelines to bring about resolution
- Build customer trust through their interaction
- Ability to meet hourly & daily productivity goals
- Leverage internal processes and resources to drive resolution
- Escalate appropriately taking support from relevant teams to resolve customer issues
- Recommend process improvements
How to Apply?
- CLICK HERE, for Official Notification and Application
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