OYO, a global platform over 157K hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia is inviting applications for Operations Associate.

About OYO:

OYO is a global platform that aims to empower entrepreneurs and small businesses with hotels and homes by providing full-stack technology products and services that aims to increase revenue and ease operations; bringing easy-to-book, affordable, and trusted accommodation to customers around the world. OYO offers 40+ integrated products and solutions to patrons who operate over 157K hotel and home storefronts in more than 35 countries including India, Europe, and Southeast Asia.

OYO Recruitment 2022:

Company NameOYO 
Post NameOperations Associate
Salary₹5 LPA*
Experience0-2 yr
Job LocationWork from Home
Batch2022/21/20/19/18/17

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Job Responsibilities:

  • Responsible for delivering Chat support targets
  • Ensuring responses to inquiries within the stipulated FRt and AHTs
  • Experience in sales process – inbound/outbound sales, channel-based sales, B2C sales, Offline sales preferable.
  • Experience with high revenue sales environment, chat tools and hospitality, OTAs, etc will be a plus
  • Candidate must be comfortable with roster based rotating shifts

Eligibility Criteria:

  • Any Graduate degree from any stream.
  • Committed to quality, including security and performance
  • Strong interpersonal, communication, and presentation skills

Preferred skill:

  • Strong communication skills is a must
  • Working in variable shifts and timings to provide on-the-go support and also work with internal teams to resolve priority issues.
  • both written and spoken English must be flawless
  • Ownership of managing the conversion/revenue through pre-booking chat
  • Strong knowledge of Ms Word, MS Excel and MS Powerpoint is desirable
  • Candidate must possess street smartness, be creative and acquire skills / tactics to do quick sales

How to Apply

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