About the Organisation

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

About the Job Role

You will play a pivotal role in automating credit-related documents for a lending product, enhancing efficiency and accuracy in our operations. This role involves collaborating with cross-functional teams, analyzing documents, gathering requirements, implementing the logic in Interactive and engaging with various stakeholders. We are looking for a highly motivated individual with experience in Agile methodologies and familiarity with tools like Jira.

Job Responsibilities:

  • Document Analysis: Analyze credit-related documents to understand their structure and content, identifying key information that needs to be automated.
  • Requirements Gathering: Collaborate with business stakeholders to determine their requirements for document automation, ensuring a clear understanding of their needs.
  • Quadient Interactive Development: Design, develop, and implement solutions using Quadient Interactive, ensuring that credit documents are automated accurately and efficiently.
  • Business Decision Modelling:  Build decision models using Signaview.
  • Set up Credit documents that are compatible with DocuSign.
  • Quality Assurance: Conduct thorough testing and quality assurance of the automated documents to validate correctness and reliability. 
  • Cross-Functional Collaboration: Work closely with cross-functional teams, including business analysts, software developers, and product managers, to integrate document automation into lending product workflows. 
  • Stakeholder Engagement: Maintain open and effective communication with various stakeholders, providing updates on project progress, addressing concerns, and incorporating feedback. 
  • Agile Methodology: Work in an Agile development environment, participating in sprint planning, daily stand-ups, and retrospectives to continuously improve project delivery. 
  • Documentation: Create and maintain documentation for the automated document processes, ensuring that all processes are well-documented for future reference. 
  • Issue Tracking: Utilize tools such as Jira to track and manage project tasks, issues, and user stories, ensuring that the project remains on schedule and within scope. 
  • Troubleshooting: Identify and resolve any issues or challenges that arise during the development and implementation of automated documents. 
  • Knowledge Sharing: Share expertise and knowledge with team members, promoting a culture of continuous learning and improvement. 

Required Qualifications, Skills and Capabilities:

  • Bachelor’s degree in a related field.
  • Experience in Quadient Inspire Interactive development or any of the Customer Communication Management (CCM) tools.
  • Strong analytical and problem-solving skills
  • Excellent communication and interpersonal skills.
  • Detail-oriented and committed to delivering high-quality solutions.
  • Ability to work independently and as part of a team.

Preferred Qualifications, Skills and Capabilities:

  • Experience working with Signaview, specifically Decision as a Service (DaaS)
  • Exposure to Docusign application.
  • Exposure to loan documentation processes.

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