About HP:
HP Inc. is an American multinational information technology company headquartered in Palo Alto, California, that develops personal computers, printers and related supplies, as well as 3D printing solutions.
HP Recruitment 2023:
| Company Name | HP |
| Post Name | Support Analyst |
| Salary | ₹ 3.6 LPA* |
| Experience | 0-2 yr |
| Job Location | Bangalore |
| Batch | 2022/21/20/19/18/17 |
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Job Responsibilities:
- Analyzes sales data and compiles information for reports (e.g., pipeline forecasting, quality assurance); identifies trends and makes observations.
- Manages day-to-day post-sales order management (e.g., credits, returns) and resolution of customer issues (e.g., specialized product builds, performance reports, data analysis); handles multiple moderately complex customer accounts.
- May mentor non-exempt level team members on day-to-day activities.
- Manages open order (backlog) report issues resolution and reaches out to supply chain or factory to determine source of delay; communicates status and escalates issues as necessary.
- Resolves order management issues for all product lines using specialized subject matter knowledge and analysis; serves as a subject matter expert to other departments (e.g., testing new systems to ensure order management system works correctly).
Eligibility Criteria:
- First level university degree with recommended focus in business or finance.
- Typically 0-2 years of experience in a related field.
Preferred Skill:
- Good communication skills (e.g. written, verbal, presentation); mastery in English and local language as well as other languages as required.
- Intermediate knowledge of internal processes and policies.
- Developed understanding of local legal compliance issues.
- Strong problem-solving and analytical skills.
- Good teamwork skills.
- Intermediate time management skills.
- Developing project management skills.
- Developing mentoring and coaching skills.
How to Apply:
- CLICK HERE, for Official Notification and Application
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