Truecaller is looking for a Finance Operations Specialist in Bangalore, India. If you’re passionate about finance, have a background in accounting or finance, strong Excel skills, and experience in collections or accounts receivable, this could be your dream job.
Truecaller, headquartered in Stockholm, Sweden, is the world’s #1 caller ID and spam blocking service for Android and iOS. With over 350 million users worldwide, Truecaller is on a mission to build trust in communication by making it smarter, safer, and more efficient. The company focuses on services with significant social impact, including protecting people from fraud, harassment, and scam calls or messages.
As a Finance Operations Specialist at Truecaller, you’ll play a crucial role in monitoring and managing financial aspects. If you’re self-motivated, excel in financial analysis and operations, and enjoy cross-functional collaboration, this opportunity is for you.
As a Finance Operations Specialist, your responsibilities will include:
- Tracking and reconciling customer payments.
- Following up with customers for timely payment of invoices and resolving payment discrepancies.
- Identifying slow-paying customers and recommending collection actions.
- Investigating and resolving accounts receivable and collection issues.
- Maintaining accurate records of collection activities.
- Strengthening client relationships by addressing past-due accounts.
- Collaborating with business operations and sales teams for collections activities.
- Reconciling customer accounts and addressing outstanding issues.
- Liaising with sales and business operations teams to resolve customer concerns related to invoicing.
Advanced Excel Analysis:
- Utilizing advanced Excel functions and formulas to analyze collection data, identify trends, and generate reports.
- Developing and maintaining Excel spreadsheets to track and monitor collection metrics and KPIs.
- Creating customized reports and presentations to communicate collection progress.
Customer Issue Resolution:
- Investigating and resolving customer inquiries, disputes, or complaints related to invoices.
- Collaborating with internal teams to resolve complex customer issues promptly.
To be successful in this role, you should have:
- 3-5 years of relevant experience.
- Bachelor’s Degree in Accounting, Finance, Business, Business Administration, Management, or Communication (BCom/BBA/MBA-Finance).
- Understanding of basic finance, accounting, and bookkeeping principles.
- Strong proficiency in Microsoft Excel, including advanced functions and pivot tables.
- Preferred experience in collections, accounts receivable, or a related role.
- Excellent attention to detail and problem-solving skills.
- Effective communication and interpersonal skills for cross-functional collaboration.
- Ability to work independently, prioritize tasks, and meet deadlines in a fast-paced environment.
- Self-motivation and a positive attitude.
- Experience with Looker Studio and advanced Excel.
- Working knowledge of Google Sheets.
- Familiarity with financial systems like Netsuite or ERP.
- Experience with Zoho or Chargebee is a plus.
What We Offer:
- A diverse and inclusive international team.
- Competitive salary, excellent insurance coverage, Udemy membership, and flexible working hours.
- Cutting-edge tech tools and resources.
- Office perks like snacks, beverages, company parties, and team activities.