About Cognizant:
Cognizant is one of the world’s leading professional services companies, transforming clients’ business, operating, and technology models for the digital era. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and is consistently listed among the most admired companies in the world.
Cognizant Recruitment 2022:
Company Name | Cognizant |
Post Name | Process Executive |
Salary | 3.5 LPA |
Experience | Freshers |
Job Location | Hyderabad |
Batch | 2022/21/20/19/18 |
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Job Responsibilities:
- Administering and helping to manage Client’s Product support for the customers who call/chat or email in the support center.
- Customer support to international customers over the phone for voice process (INBOUND and Outbound calling).
- Client products to the customer (Analytics, YouTube etc).
- Efficient and timely service delivery across teams for multiple clients
- They work closely with the functional leads to define overall strategies and processes to increase the efficiency and productivity within the process
- They work with the BD team to increase the span of services and add new clients.
- Create and manage Risk and mitigation plans based on discussion with project stakeholders.
- They serve all clients through Account managers or in a few cases without any intervention of an account manager through various applications.
- Report to the manager on performance status and any escalations.
Eligibility Criteria:
- Any Graduate (Exclusion: B.E / B.Tech / MCA)
Preferred skill:
- Team player and quick learner
- Good Communication- Verbal and Non Verbal skills
- Multi-Tasking
- Good Team Player
How to Apply
- CLICK HERE, for Official Notification and Application
Join our WhatsApp and Telegram groups to stay updated with all opportunities!