About Us:
MobiQuest is a PAYTM Company and was founded in August 2008. The company uses the mobile device to create the largest ecosystem of performance advertising, last mile data capture and data analytics in both digital and offline world.
About the team:
Mobiquest (Paytm m’Loyal™)is a self serve mobile loyalty, data analytics & precision marketing platform that beautifully combines the use of mobile technology, coupled with web based CRM and visual analytics to produce amazing business results for retail brands. The ease of deployment, hassle free SAAS model and fanatic functionality makes it the most desirable tool for marketers to drive huge ROI on their marketing ideas / campaigns / budgets.
About the role:
You will be responsible for managing SMS, WhatsApp, Email & Social media campaign execution to engage target audience and drive desired outcomes.
Expectations/ Requirements:
- MIS / Reports for clients
- Technical Support Calls
- Technical Support Email
- Troubleshooting customer technical issues and problems.
- Remote installations.
- Level 1 & 2 Support
- Provide Investigation, diagnosis, resolution and ticket analysis.
- Maintain overall ownership of user’s issue & service ensuring that they receive.
- Resolution within a reasonable timeframe.
- Training.
Qualification :
- Any Bachelor or master degree.
How to Apply
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