About Cognizant:

Cognizant (Nasdaq-100: CTSH) is a global professional services company transforming clients’ business, operating, and technology models for the digital era. With a consultative approach, Cognizant helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant is ranked 185 on the Fortune 500 and consistently listed among the most admired companies globally.

Job Description:

  • Role: Technology Architect

Qualification:

  • Bachelor’s in engineering or equivalent

Responsibilities:

Project Planning & Setup:

  • Understand resource plan, knowledge enrichment, change management, and quality management.
  • Conduct estimation of time utilization for different resources and activities.
  • Identify appropriate processes based on project landscape.
  • Share inputs in the creation of project plans.
  • Review hardware/software requirement plan.
  • Validate system build.
  • Customize project management system.
  • Define standards and set Cognizant 20.

Requirement Gathering and Analysis:

  • Understand client requirements.
  • Participate in client calls and seek clarifications.
  • Create a requirements traceability matrix.
  • Provide inputs during the creation of operational concepts and scenarios.
  • Perform requirements feasibility with regards to testing and implementation.
  • Analyze NFRs.

Service Support & Maintenance:

  • Review incident/problem/change management plan.
  • Track issue/problem resolution.
  • Conduct RCA.
  • Define communication and issue resolution matrix.
  • Implement best practices for issue resolution.
  • Liaise with business users/SMEs to resolve issues.
  • Review patch fixes created to prevent recurrence of complex problems.
  • Track adherence to SLAs.

Knowledge Management:

  • Create and update knowledge articles.
  • Provide guidance to team members to maintain project documentation.
  • Conduct KT sessions.
  • Monitor and report the usage of knowledge articles.
  • Maintain knowledge management database.

People Management:

  • Assist in the selection of training groups.
  • Conduct training.
  • Mentor team members.
  • Conduct technical interviews with candidates.
  • Set goals for team members and monitor performance.
  • Coordinate with the project/program manager for employee contributions.
  • Conduct performance appraisals.
  • Organize team initiatives.

Must Have Skills:

  • OFA-Accounting hub

Good To Have Skills:

  • Oracle EPM- Plang&Budget Cloud
  • Airport Operations

How to Apply?

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Engineering, Jobs