JioSaavn is inviting applications from eligible candidates for an internship opportunity for the year 2021.
About JioSaavn
JioSaavn is the most popular music streaming service in South Asia. We are a group of over 200 entrepreneurs based in New York, California, Mumbai, Gurgaon, and Bangalore who assist music fans in finding, discovering, and listening to their favourite songs in a variety of languages and genres. JioMusic and Saavn announced a merger in early 2018, resulting in a new company worth over $1 billion.
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To reach every corner of the globe, we combine digital technology, data analysis, and a deep, fearless business acumen. JioSaavn meets more music lovers around the world thanks to collaborations with Apple, Google, Amazon, Facebook, Twitter, and Shazam, to name a few. From The New York Times to The Wall Street Journal, The Economic Times to Forbes, and many more, our award-winning mobile products, alliances, inventions, and thought leadership have been featured in some of the world’s most prestigious publications.
Responsibilities
- Customer service interaction with customers who contact us via email, Twitter, Facebook, and the App/Play Store.
- Excellent problem-solving abilities – you can pick up on conversational patterns from a mile away.
- In a timely manner, provide best-in-class, easy, and friendly service.
- As required, communicate with our superheroes from Product, Editorial, Content, and other teams to find solutions.
- You’re a team member, which is the last but most significant requirement! You fit right in with our community and are ready to learn from your coworkers.
Requirements
- A bachelor’s degree or its equivalent is required.
- Communication abilities are exceptional.
- Witty, inventive, and compassionate. You’re still unafraid of scientific jargon.
- Prioritization skills are good. Daily connections across multiple networks WILL saturate your inbox.
- 6 months to 1 year of experience in a customer-centric industry, preferably in a customer-facing role. Aptitude to learn everything about Saavn’s products. Experience with digital products is a bonus.
- It’s a plus if you’re familiar with customer service software like Zendesk or Freshdesk.
Location
- Mumbai, Maharashtra
How To Apply
- CLICK HERE for the official notification and application of the Jio Saavn internship.
Looking for similar opportunities, join Opportunity Cell on WhatsApp or Telegram here.
