About HSBC :

HSBC Holdings plc, originally The Hongkong and Shanghai Banking Corporation, and known locally as HongkongBank in Hong Kong, Canada and Australia during the 1980s-90s, is a British universal bank .

Job Description:

Some careers open more doors than others. If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support, and rewards that will take you further.

  • Location: Bangalore, India
  • Area of Interest: Branch and Retail Banking
  • Job Type: Permanent – Full Time
  • Work Style: Office Working
  • Closing Date: 28-Dec-2023

Job Profile:

The PWS Sales Support role is responsible for providing direct support to Sales Managers and Sales Support teams, ensuring the delivery of high-quality sales service to the customer base. The principal responsibility of the role is to support sales teams to deliver against HSBC Group targets and strategy. The remit may range from a small geographic area to a global area and may be located in a retail branch, contact center, or a central office location.

Roles and Responsibilities:

The tasks for this role may include some or all of the following:

  • Leading, managing, and supporting sales support colleagues in the delivery of high-quality and robust customer services, products, processes, and procedures
  • Managing Sales Teams, and where necessary, providing direct support and assistance in the deployment of necessary infrastructure, tools, and resources
  • Supporting the bank’s alignment to client’s needs
  • Supporting the development and implementation of strategy and key initiatives
  • Assisting with the delivery of revenue growth from new business, incremental business, and cross-selling HSBC products
  • Supporting branch network, aspects of Sales and distribution
  • Driving behavior conducive to long-term Relationship Management, customer engagement, and satisfaction
  • Supporting the roll-out of new products/services to ensure the smooth and efficient operations of business processes
  • Contributing to the continued servicing of client needs and deepening the existing relationship

Requirements:

  • Minimum Graduation or as required for the role, whichever is higher

How to Apply?

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