Join Our Team as a Management Trainee-Training Shared Services Centre (TSSC)

With an entrepreneurial spirit and a workforce of over 115,000 inquisitive and courageous minds, we’re experts at delving deep with the world’s leading brands—and we have a blast doing it! Our realm is digital, our actions are practical, and we’re reshaping corporate landscapes to generate impacts that transcend mere profits. By merging technology and human insight, we’re propelling meaningful change that propels us towards a more effective world for everyone.

If you’re a thinker and a doer, someone who’s always curious and committed to ongoing learning and growth, we want you. We’re seeking individuals who flourish through bold experimentation, capitalize on opportunities, and push limits to manifest our vision into reality. As you play a part in molding a better world, we’ll help sharpen your intellectual prowess and build your own reservoir of knowledge.

Step into the unyielding pursuit of improvement.

We’re now inviting applications for the role of Management Trainee-Training Shared Services Centre (TSSC).

Responsibilities:

  • Ensure 100% accurate and on-time uploading of Learning Paths and Process Knowledge Tests on iLearn within the stipulated TAT (3 business days).
  • Handle Training Assignments and tracking activities, including Certification tracking, generating reports, crafting events, sessions, and curriculums on the tool. Administer feedback through surveys, manage survey rollouts, and report survey outcomes. Monitor New Hire status and track iLearn progress.
  • Resolve inquiries related to Learning Paths/Process Knowledge Test uploads.

Qualifications We’re Seeking:

Minimum Qualifications:

  • Graduation from a recognized university.
  • Exceptional communication skills—both spoken and written English.
  • Proficient in Advanced Excel functions (VLOOKUP, HLOOKUP, Pivot Tables, Sumifs, Countifs, Conditional Formatting, Filters, Macros, Advanced Excel, MIS Reports) and Power Point.
  • Adept at handling customers, with strong customer service skills.
  • Experience in a BPO customer interaction environment.
  • Exposure to a Learning Management tool.
  • Sound knowledge of PowerPoint & Word.

Preferred Qualifications:

  • Exhibits a strong customer-centric approach, works well with minimal supervision, showcases robust organizational abilities, and can multitask effectively in a fast-paced setting.
  • Pays meticulous attention to detail.
  • Proficient in Email Etiquette.
  • Exceptional written communication skills.
  • Demonstrates strong multitasking and time management capabilities.
  • Ability to work independently.

How to Apply?

Don’t miss your chance to be part of a dynamic team that’s committed to making a difference. Apply now and embark on a journey of growth and transformation with us!

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