About the Organisation:
Deloitte is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax, and related services.
About the Opportunity:
The A&A Finance Operations Team (FinOps) supports the Audit and Assurance (A&A) business in the financial management of all engagements from their inception to their closure, promoting best practise & maximising financial performance
Eligibility Criteria:
- Graduate/Post Graduate (B.Com, BA, BBA) with financial Background and strong analytical skills.
- Good Excel skills and strong computer skills.
- Team player with a positive attitude, strong verbal and written communication skills, and excellent interpersonal skills.
Roles and Responsibilities:
- End-to-end support for the engagement life cycle, which includes the following.
- Onboarding of clients in swift
- Engagement creations.
- Invoice creations – Cancel re-enter, credit notes and modifications
- Modify engagement, updating engagement roles, WIP write offs, WIP transfers and changes to engagement structure.
- Close engagements, involve clearing the WIP balance before closure
- Engagement code setup advice or Pricing tool queries
- Types of Queries to be lodged to FINOPS using the General Questions ServiceNow form include Complex or bulk invoice requests
- Reinstating an engagement code
- Post additional cost not previously applied to the engagement and additional work to the client
- Ad-hoc engagement code queries or analysis
- Response to/approval of audit-related queries
- Work as a Project Controller within the A&A Finops team.
- Maintain SLA of 24-48 hours based on the request category.
- Respond to email inquiries from the practice in relation to the ServiceNow ticket.
- Understand the business dynamics of the process and meet the expectations of AU stakeholders on a consistent basis.
- Requires professional interaction and communication, both within the Hyderabad office and Australian offices.
- Ownership of the tickets is to be retained until closure, and follow-ups are to be made timely on the required tickets.
- Actively participate in all recurring weekly calls with leadership in Australia and provide quality inputs, which enables them to make business decisions.
- Understanding and adhering to KPI’s (Accuracy & Count).
- Ensure that all the process-related documents are up-to-date.
- Attend training sessions for technical and personal development as necessary
- Actively participate in all recurring weekly and bi-weekly calls with leadership at AU and provide quality inputs, which enables them to make business decisions.
- Ensure that all the process-related documents are up-to-date.
- Ensure to maintain agreed SLAs with clients and independently manage specific deadlines.
How to Apply:
- CLICK HERE for the Official Notification and apply for the Recruitment.
